Bluehost How-To : Browser FTP access not working

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This is a bluehost question posted by aZiXx on 19 July 2008

I set up an ftp account for someone. It works.

The problem is when trying to access the ftp folder where the users home directory is located using a browser. For example ftp://ftp.domain.com would normally allow anonymous users to access the public_ftp folder, but in this case it doesn’t display anything.

Yes the anonymous FTP account has access: cpanel -> Anonymous FTP -> Allow anonymous access to ftp://; is checked and enabled.

If I login with the anonymous@domain.com username to the ftp address I can access the folders.

The problem is with accessing the contents of the FTP using a web browser such as ftp://ftp.domain.com.

Does anyone know why this issue is happening? I tried to find relevant threads on it but came up 0.

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