Drupal Hosting : 1and1

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This is a drupal question asked by Mink on 10 September 2007

I just had to speak up. I started with 1and1 back when they first offered the free hosting to try it out. At that time it was ideal, I was very low on funds and cutting down some features of my site made it work there. I had few technical problems, but those I did have I was able to speak to a tech and get resolved immediately. Back then it was like the tech support line went into the back office where the technicians actually worked. Of course I was switched to the $59.99/3 months plan after the free period, which I have been trying to switch off for about 9 months now. I just had another 59.99 charge hit my bank account. And I am not able to use my hosting service because the website that I have been developing for almost 4 months is now for unknown reasons giving me a 500 error. I have repeatedly contacted their technical support to get vague uninformed answers. I have tried all the information on the forums regarding how to fix it. Nothing has worked. You better believe I am transferring my hosting over to a new host today. Goodbye 1and1, I refuse to put up with uniformed foreign support people and crappy, overpriced service that has alot of problems.

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