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This is the official hostgator announcement posted by GatorBenG on 11 April 2006

We’re very happy to announce our new Reboot Triage department. If you’re a semi-dedicated/dedicated server client you can now go to http://www.hostgator.com/reboot.php or https://secure.hostgator.com/reboot.php to have your dedicated server rebooted.

All reboot requests will be submitted to the datacenter within 15 minutes!

Please note that you can also email reboots@hostgator.com directly but be sure to include the following information:

Server IP or Hostname*
Root Password*
and any Special Instructions that you may have

Read this announcement in full or sign up with hostgator here

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