Hostgator Announcements : VOIPo Launch Updates

By web hosting on Jan 3, 2008 in Hostgator Blog

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This is the official hostgator announcement posted by VOIPoTim on 01 January 2008

We’re pleased to announce that VOIPo will soon be launching a trio of services as outlined below. The full line of services including Residential VoIP Service and Hosted PBX Business services will be phased in shortly after the initial launch.

Once all services are launched, you will be able to resell virtually ANY VoIPo service under your own brand and get the services from us at wholesale with a VOIPo reseller account.

The following services will be launched first:

Toll-Free Service

With our Toll-Free service, you’ll be able to get a toll-free number and have it forward calls to any US or Canadian phone number or SIP address.

Estimated Pricing:

$4.95/Month (Paid Monthly)
$2/Month (Paid Yearly)
100 Minutes Included Monthly
Additional Minutes Billed at 4.9 Cents

Virtual Numbers

With this service, you’ll be able to get phone number from nearly 6,000 locations throughout the US and point it to your existing US or Canadian phone number or SIP address.

As an example, if you are in Dallas, you could order phone numbers from New York City and Orlando and have them both point to you in Dallas. This is especially useful if you want to have local numbers in areas your customers are in.

Estimated Pricing:

$4.95/Month (Paid Monthly)
$2/Month (Paid Yearly)
500 Minutes Included Monthly
Additional Minutes Billed at 1.9 Cents

Online Faxing

With VOIPo’s fax service, you’ll be able to get a fax number which allows you to receive faxes in your e-mail.

When something is faxed to your fax number, it will be converted to a PDF file and e-mailed to you automatically.

Estimated Pricing:

$4.95/Month (Paid Monthly)
$2/Month (Paid Yearly)
100 Faxes Included Monthly
Additional Faxes Billed at 25 Cents

Here are some demo screenshots for the initial services:

More info will be posted as it is available. We look forward to working with you in the coming year and providing you and your customers with world-class telecommunications services.

***MARCH UPDATE: We have now entered public BETA.***

BETA Status

Remember, this is a Public BETA launch of these services. There will be issues that come up and with your help we can find them and resolve them quickly. You may run into some minor service issues.

We’re pretty confident that there will be no major issues, but some javascript errors, ordering glitches, etc are highly likely. Service will not be perfect yet.
We may limit the BETA later depending on how full it gets, but will try to get everyone interested in.

Support

Support is limited during the BETA and response times may be slow because we are not fully staffed and need more time to troubleshoot issues in a BETA environment.

Documentation is not fully complete during the BETA. Your questions and feedback will really help us to finish it because we can see what you’re asking about and add make sure we have the common questions covered. Please don’t hesitate to ask us questions.

If you have an issue, please e-mail support@voipo.com to report it. As I’ve said, responses will be slow during the BETA so keep that in mind.

We also encourage everyone to register on the VOIPo Forums at forums.voipo.com so that you can interact with our Alpha Group who have been helping us test the service for the last year as we built it.

Most importantly, please do NOT contact HostGator with VOIPo issues. HostGator and VOIPo are seperate companies and employees of each company do not have any info about or access to the other company’s services.

Billing

We appreciate your help with finding issues quickly and your patience over the last 18 months. We are going to give you your first month of service free. No billing information is required.

Don’t be alarmed when you see charges and a balance being generated in your vPanel. All accounts will be brought to $0 at the end of the month.

After trying the service, if you wish to keep it, you just need to provide billing information before the end of the month. You’ll be billed from that point on.

In order to prevent abuse, all BETA accounts have an internal credit limit of $250. There have been a few cases where some of you ordered yearly plans, etc not realizing this. If you exceed the credit limit because of something like that, please contact us and we can get you back up and running.

Please see the first post in this thread for pricing information which will apply if you decide to keep service AFTER the BETA.

Fax Service

For this BETA, we are only including Toll-Free fax numbers. Upon full launch, we will offer local numbers in all of our other rate centers in the US and Canada as well.

Local Numbers

For this BETA, we are also only offering US phone numbers for the local number selection. Canada and expanded US cities will be added at full launch.

If you have any questions, please post here or contact support@voipo.com. Again, do NOT contact HostGator. HostGator and VOIPo have a marketing relationship only and HostGator will not be able to provide assistance or answer questions about VOIPo.

Read this announcement in full or sign up with hostgator here

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