Hostgator just charged my $445 for Bandwidh?

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This is a hostgator review posted by ronny on 06 February 2010

Also, just as a reminder, we do offer prepaid bandwidth at a rate of 30 cents per gig. If you are ever interested in getting that set up, just let us know.
So without some1 telling us in the month January, we just received today a mail that we must pay this!!! Hello hostgator why do you work like this??
I have contacted Live chat, because after 3 years i never know that this is the way you guys work and the operator told me:
System: There currently are 0 people in front of you.
There are currently 42 chat technicians assisting customers.

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