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This is the latest network status of hostgator web hosting posted by gregw on 22 April 2005

Just a heads up for those of you who have reseller accounts on Mercedes.

This morning I awoke to clients complaining that emails they were sending were not going through and received emails were being bounced back with the message “Disc quota exceeded”

When I logged into WHM, I noticed that the account disc quotas that I had manually changed had reverted to their default package quota. So if I setup a package with 100 megs of space, but then increased that user manually to 200 megs, their account had reverted back to 100 megs.

This is not good, because it is those accounts that are manually changed that are the very ones that will be over quota should this error happen again.

Upon notifying HG support about this problem, Christine mentioned that it was a “quota issue on server which was fixed. Now you will not get any such error again.” Since we did not receive any emails warning us about this problem, and since HG doesn’t ever send out these types of emails, I figured I would post it here so that you guys would double check your account settings.

The only “permanent” fix that I can see is to setup different account packages for every variation you create, and completely avoid the disc quota modification and bandwidth modification features.

Check the current updates about the hostgator datacenters and servers or sign up with hostgator here

• Hostgator Network : 550 error exceeding quota? I’m not even close to exceeding my quota!
• Hostgator Network : Server Problems
• Hostgator Network : Email down for over 24 hours
• Hostgator Network : WHM - Showing All Accounts Quota = unlimited
• Hostgator Network : Lost account
• Hostgator Network : Maximum Emails
• Hostgator Network : Escalade having problems?
• Hostgator Network : Mail Problems on Mercedes
• Hostgator Network : Problems with Bentley?
• Hostgator Network : Email Connection Problems

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