Hostgator Network : Acura server - Email delays?

By web hosting on Sep 3, 2007 in Hostgator Blog

Host unlimited blogs, websites for $4.95 only with this web host
or order a planet alpha dedicated server for less than $50 here

Hostgator is our top web host of 2008. You can setup your account with host gator here

This is the latest network status of hostgator web hosting posted by MCP on 01 September 2007

Is anyone else having trouble with incoming emails taking days to deliver?

support ticket [#VAV-318221]: Ongoing email delays on acura server

I have a customer complaining that for the last 2 weeks some incoming emails are taking 1-2 days to deliver.

I sent the headers from one message showing that the acura server received the message on 8-29-07 at 8:04am and delivered it 8-31-07 at 14:58pm, 2 1/2 days later.

Hostgator’s explanation for the problem is that this message was part of a batch of more than 10 messages received in a single smtp connection and as such it was not processed for immediate delivery, but was placed in a queue for later delivery. And their “solution” was “don’t do that”.

I use an outside spam and virus filtering service and all incoming email for my customers is processed by their servers first, then sent to the acura server. I’m not sure how many times messages are received in batches more than 10, but for about two years it hasn’t been an ongoing problem.

Should I think this has been a temporary problem or should I expect this problem to continue?

Check the current updates about the hostgator datacenters and servers or sign up with hostgator here

This web hosting blog is proudly hosted with reliable Hostgator webhosting for only one cents through this hostgator coupon. If you're new here, you may want to subscribe to this web hosting RSS feed

Sorry, comments for this entry are closed at this time.