Hostgator Network : HostGator Phone Support
By web hosting on Oct 25, 2007 in Hostgator Blog
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This is the latest network status of hostgator web hosting posted by GatorFord on 23 October 2007
Our upstream SIP provider is currently having issues with a faulty switch that our VOIP traffic routes through. As such we are not receiving calls to our support line at this time.
We don’t have a specific ETA on the issue but Level 3 is working on the problem at this time. We can, however, still make outbound calls since the routing for outbound calls is different. If you need support immediately the best way is to open a ticket and get into chat.
If you need to speak with a representative directly please provide the number we can contact you at and we’ll call you. Sorry for the inconvenience!
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