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This is the latest network status of hostgator web hosting posted by GatorZach on 01 June 2008

This post is to advise that there is currently an outage in the Houston1 Datacenter.

More information can be found (officially) here:

http://forums.theplanet.com/index.php?showtopic=90185

My own personal server at Houston1 is down, and a technician has replied with:

“Houston Datacenter 1 is currently experiencing a critical electrical outage. Resolving this is issue is of utmost priority. We apologize for the inconvenience. Please standby for further updates. Thank you.”

*update from brent*

Hostgator has 186 dedicated customers affected by this outage out of the total 9,000 servers offline. The datacenter believes sometime tomorrow morning / afternoon they will be able to get the second floor of h1 online. Luckily for us 90% of our affected customers are currently located on the second floor. So assuming their plan works most of you will be back online early tomorrow.

We are the datacenters largest customer and with that power I was able to pull a few strings……..

The twenty or so customers that are on the first floor will be amongst the first boxes relocated upstairs. I wish I had a list of who is downstairs, but unfortunately I don’t at this time.

I’d recommend whoever is affected by this outage to get some sleep because from everything I’ve been told it sounds like there’s a .000001 chance you’ll be up before daylight. I hate to say this but please don’t call or put tickets in about this. The hostgator staff has been instructed to check this thread for all updates so if you do call they’ll simply read whats here. (I’m updating the forum before staff)

Once everyone is back online we’ll be issuing 100% credits for the month to those who are affected. While this is out of our control we are still going to stand fully behind our guarantee.

Check the current updates about the hostgator datacenters and servers or sign up with hostgator here

• Hostgator Network : Discussion Thread Network Outage :: Houston DC1
• Hostgator Announcements : Internet Outage in Houston Headquarters
• Hostgator Network : gator21: outage
• ThePlanet.com : Temporary Power Outage @ DC1 Facility
• Hostgator Announcements : Resolved Internet Outage in Houston Headquarters
• ThePlanet.com : RFO: DLLSTX2 power outage on 3/31/2005
• ThePlanet.com : Call Center Status
• ThePlanet.com : Network Maintenance Dc2, Network Maintenance Dc2
• Hostgator Network : Outage :: gator481
• Hostgator Network : Outage: Gator205

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