Hostgator Network : Recurring problems sending email

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This is the latest network status of hostgator web hosting posted by kanjigirl on 27 March 2008

Once again, I’m getting the message ‘connecting to server mail.redkitecreative.com failed. The server may be unavailable or is refusing SMTP connections.’

This is happening with increasing regularity, about once every week to two weeks since late 2007, and usually lasts for a half hour to three hours.

Why does this happen – is it a load issue? What happens when a server is overloaded on a regular basis; is something done to decrease the load or increase the capacity?

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