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For Hostgator FAQ or any questions about hostgator webhosting or hostgator sales read this query posted by Leopets on 15 November 2007

Leopets.net which works perfectly for me, and every other user for my site, works fine. Loads fine. No problem.

With my boyfriend however, it doesn’t. He does a tracert to leopets.net:

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.254]
2 17 ms 17 ms 17 ms lo5000.bras1.adl1.adnap.net.au [122.49.191.4]
3 16 ms 17 ms 16 ms g3-9.cor1.adl1.adnap.net.au [219.90.143.133]
4 18 ms 17 ms 18 ms vlan444.o5rxc76f000.optus.net.au [59.154.56.1]
5 264 ms 227 ms 230 ms 208.50.13.185
6 232 ms 231 ms 231 ms The-Planet.GigabitEthernet7-3.ar2.DAL2.gblx.net
[64.208.170.198]
7 245 ms 235 ms 235 ms te7-2.dsr02.dllstx3.theplanet.com [70.87.253.26]

8 236 ms 236 ms 235 ms 76.fd.5746.static.theplanet.com [70.87.253.118]

9 247 ms 233 ms 231 ms po1.car06.dllstx6.theplanet.com [12.96.160.8]

And then it times out at 10.

This is my tracert:

1 3 ms 2 ms 2 ms adam [192.168.1.254]
2 16 ms 13 ms 14 ms lo5000.lns1.adl1.adnap.net.au [122.49.191.14]
3 14 ms 14 ms 13 ms g3-14.cor1.adl1.adnap.net.au [219.90.143.117]
4 14 ms 15 ms 13 ms vlan444.o5rxc76f000.optus.net.au [59.154.56.1]
5 198 ms 198 ms 197 ms 208.50.13.165
6 237 ms 237 ms 235 ms The-Planet.GigabitEthernet7-3.ar2.DAL2.gblx.net
[64.208.170.198]
7 233 ms 231 ms 232 ms te7-2.dsr02.dllstx3.theplanet.com [70.87.253.26]

8 232 ms 233 ms 231 ms 76.fd.5746.static.theplanet.com [70.87.253.118]

9 235 ms 236 ms 237 ms po2.car06.dllstx6.theplanet.com [12.96.160.40]
10 236 ms 236 ms 236 ms gator329.hostgator.com [74.54.43.34]

He’s tried reconnecting his modem, but it didnt work. For some reason gator329 just doesnt work for him at all?

I know this is pre-sales questions, but i’m hoping somebody could help me?

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