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For Hostgator FAQ or any questions about hostgator webhosting or hostgator sales read this query posted by Sai on 18 November 2006

Just joined up with HG and new here. First let me start by saying that I’ve contacted support numerous times on a variety of issues and the help I have rec’d has been tremendous…and the response times have been very impressive, so thanks to you guys!

I don’t know where else to post this, so I’m posting here. I’m having a problem with HG’s IMAP Path Prefix and Apple’s Mail client. I contacted support about this and was told that the IMAP Prefix is “.” (a period without the quotes)

The problem is, when I enter this in the appropriate field in the Mail prefs, and save, it’s not there when I go back to check…the field is blank again.

So I tried typing in something longer like .inbox saved it and it was there when I checked again (I’ve since taken it out and it’s blank again). So it appears that for some reason Apple’s mail client won’t recognize single character or just the . character in the IMAP path prefix field.

I emailed this to HG support, but all I was told was that . was necessary.

Now the thing is, if I type “.” with the quotes, then save, and go back to check it’s there. Would typing HG’s . imap prefix with the quotes be acceptable in order for it to work correctly? I don’t know what else to do b/c just entering . doesn’t work.

Anyone have any ideas or solutions as to what to do about this? Any help would be greatly

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