Hostgator Questions : SpamAssassin stopped working

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For Hostgator FAQ or any questions about hostgator webhosting or hostgator sales read this query posted by setmajer on 01 December 2004

Sorry if I’ve put this in the wrong forum, but as SpamAssassin is managed through Cpanel I figure this is as good a place as any….

Early yesterday afternoon EDT SpamAssassin just stopped filtering altogether. Cpanel says it is still running, but I’m being flooded with spam on that domain and the spam mailbox is empty. The only change I’ve made to that account in the past several months is to add a test@ email account for testing HTML emails (they’re absolutely /not/ spam; it’s for my day job at a marketing design firm and they insist on scrubbed, opt-in only lists). This was done yesterday at approximately 7 AM EDT.

If anyone has any ideas how I could go about debugging the problem, I would be most appreciative. I’m an absolute moron when it comes to SpamAssassin, and don’t even know where to begin digging so I can go to support with a reasonable description of the problem.

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