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This is a hostgator review posted by Buckshot on 23 January 2005

This will be my farewell review. After being with HostGator since Fall of 2003 and having two different servers with them, my main site can longer live on a shared server. My site was the one that was giving ns9/ns10hostgator server problems earlier this week. The amount of traffic we receive on the forums was too much for the server. Brent suspended my account since I our site crashed the server.

But Brent also let me bring my site back online and he disabled my forum so I could be back online since the forum was the problem.I would rather have the site up without a forum so my site visitors could still visit the site We spoke on the phone about moving my site to one of HostGtaors dedicated servers. Even though I have been happy here at HostGator since 2003, the dedicated price was a little too high for me

Brent could have said no, I am not letting your site back online till we move you to a dedicated server. But he was nice enough to disable the problem and let be back online.

One time since I have been at HostGator have I experience a downtime that did not meet HostGator’s uptime gurantee. Uptime here has been great on both servers. The problem I had the last time I server problems was this week and my site was causing it.

HostGator is a good company to host your sites with.

The only negative I can say about HostGator is the support. I think HostGator could use a little refresher course on customer support. ( This forum makes reference to that in a few post on that subject)

Overall for Hosting, I give them 10 out 10.
Overall for Support, I give them 6.5 out 10.

Brent thanks again for bringing my site online and disabling the problem on my site.
If you offered an assortment of dedicated packages, I might have stayed with you guys.

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