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This is a hostgator review posted by urbancity on 07 August 2008

I’ve been now with HOSTGATOR for about 2 weeks, So far, this is my review.
Customer service and tech support is much better than my dreaded old host thats for sure. So I give a 10 on that, Transfering my websites from my old hosts has been my major problem, First They had a problem with my old host, ok fixed the problem, Now they transferred my websites to the wrong account, I received a email telling me where to view it, after 2 days of trying everything, I called and they told me they where transferred to the wrong account, after I don’t know how many responses on trouble ticket HFG-2821956. Now this week still waiting for the problem to be solved since Last Sunday and still nothing. No website or files in the cpanel. I have 2 to 3 more days left with my old host to make sure all the files have been transfered correctly, now i don’t think i will make that deadline. And may lose my costly websites. And put me out of business. So in this case for transferring websites i have to give a low grade, like a 2, it’s been a nightmare so far, And the time I have paid on my account so far for nothing, I even paid the extra money to get a second website transferred, I mean I would have paid a hell of alot more to get it in time. other than this problem , everything has been ok so far. I think once these websites are up and running everything might be ok, My friends had refferred me to HOSTGATOR, and I know they have good reviews, So I’m trying to give them a shot, but loosing some patience here. Can someone help please.

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