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This is a hostgator review posted by Adorkable on 29 May 2008

Service: Baby (linux, shared)
Purchased: 13 months
Duration: 14 days
Rating: 3/5

The Good:
I haven’t experienced any downtime (that I know of).
cPanel X has been an invaluable tool.
My website loads at good speeds.

The Bad:
The quality of Customer Service is declining.
I first recieved correct responses in 6 minutes (OHD-2649753), 11 minutes (JIP-2649765), 7 minutes (PBJ-2652134), and 4 minutes (JJR-2652417).
Then, I received an incorrect response in 4.5 hours (KCB-2673651).
Followed by a 6 hour response to something I requested before sign-up (QBN-2685013).
This is all much better than my previous host.
However, when you go from $20/yr to $119/yr, you expect some sort of increase in quality.

Overall:
Despite the Support Team disappointments,
I have had a satisfactory experience with HostGator.
I feel it is the best web hosting option for me.

Discuss this review in detail or sign up with hostgator hosting

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