Hostgator Review : Disappointed & Frustrated Ticket QJM-2553637
By web hosting on Apr 5, 2008 in Reviews
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This is a hostgator review posted by mskid on 04 April 2008
We’ve been using HostGator since one year ago on a shared server.
Today our site had a script that put the cpu limit.Since 2 am I been down, and I just need to WAIT for someone to
callme. ( I response 20 minutes after I got the ticket) 2:20 a.m.
and until now 9:40 a.m. I been “suspended”Nobody on the tech support team can help me out!!
I call, I chat, nobody answer the tickets, and the
ANSWER is Sir.. Just Wait!I’m disappointed in the ROI.
I’m disappointed in the tech support.
I’m disappointed in HostGator.
My HG experience went from a 10 to a -40 in just one short DAY..It’s a pity that I try to be serious with my online business and
my hosting company doesn’t follow.As soon I got access to MY OWN INFORMATION,FILES AND CONFIGURATIONS I will start looking for a new host.
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