Hostgator Review : Example Of Excellent Support Session

By web hosting on Mar 29, 2008 in Reviews

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This is a hostgator review posted by tranzit on 28 March 2008

Being a tech support guy myself, getting a good review for your work is something that is always nice to hear. In an industry where everybody expects their problem to be solved NOW because they are more important than anybody else *cough*BS*cough* hardly anyone remembers to thank those who get them through their problems.

Here’s a GREAT example of some wicked TS from Hostgator.
I don’t care what shared hosting account you may have with these guys, but if you use their Live Chat or phone support 2-3 times in that year, no matter how trivial the issue, you’re almost getting your money’s worth right then and there, nevermind the actual service of hosting they provide.

It’s been said a lot, but these guys are the real deal.
I’m VERY happy about my move to them thus far.

So, MANY MANY Kudos to Bryan P, who was outstanding this afternoon for me.

Here’s a little excert from our chat.

I’ve cut a lot of chit chat out of there, but those are all legit lines.
This guy was friendly, quick, and could take a joke.
I couldn’t have asked for anything more.

So… somebody make sure he’s getting a lunch or something for that wicked effort.

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