Hostgator Review : Five Months Plus Report

By web hosting on Jul 27, 2008 in Reviews

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This is a hostgator review posted by Rockoids on 26 July 2008

I ordered a dedicated server (Elite) on February 16, 2008, and it was set up within an hour or two. The next day, I used WHM / cPanel to import my accounts over from another dedicated server at another host (which, fortunately, also used WHM / cPanel). The transition was mostly painless and, after some configuration adjustments and DNS propagation, our visitors began to access the transferred sites that evening.

By the next day, few if any accessed the older server.

Over the next week or so, there were minor configuration issues I had to take up with support, mostly because of my individual “obessive” needs.

Since then, I’ve had occasion to contact support for other matters, such as installing XCache, an opcode cache system, to provide maximum performance for my vBulletin forums.

In nearly every case, response time was good, and support quality was excellent. I’ve had a couple of cases where they overlooked or misinterpreted a problem, but things were always set right after a second contact.

My total downtime has been minutes, owing to a pair of server restarts. Otherwise, things just work, which is what makes me happy.

And a special thanks to Brent Oxley for the personal contact and, by the way, for being a great guest on “The Tech Night Owl LIVE,” one of my weekly radio shows.

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