Hostgator Review : Good Support, Bad Spam Filter

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This is a hostgator review posted by galinphilly on 14 October 2006

I switched to HG from Yahoo a couple of months ago because Yahoo had my POP3 email forwarding down for 3 days without a resolution. I am not primarily a tech person or a reseller, as many on here seem to be. Just a small business owner with a website and a couple of email accounts I need to run my business.

I found HG’s support to be tremendous in helping me to migrate my site and email accounts over to their servers, especially because I am not technical. However, the one place where HG fails is its spam filter (Spam Assasin), which lets just about everything through. With Yahoo, I received almost no spam. With HG, I receive about 50 spam emails per day per account. Since I do not sit in front of my computer all day as many on here seem to do (some suggesting that it was just 2 spams and hour, just delete them), it requires a lot of filteriing on my part when I come back to my computer after hours away to distinguish what is real business from the spam. Also, all of these spams clog up my Treo, which is a double nuisance having it on my PDA and my desktop.

I really wish that HG would do something about the spam problem – maybe get a stronger filter like Yahoo.

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