Hostgator Review : Make sure you pay HOST GATOR immediately

By web hosting on Sep 29, 2004 in Reviews

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This is a hostgator review posted by ftimes on 27 September 2004

my reseller account is one day overdue and my whole account was suspended 1 hr 20 mins ago.

I had not paid because I don’t use the yahoo mail account from which I ordered by reseller account.

I’ve emailed billing, and chatted to tech support. Tech support say they can’t do anything and billing have not replied at all.

I onyl have 22 customer accounts at Hostgator but already 3 have complained such that I’ve had to promise to move them to a different reseller hsoting account.

I learnt long ago not to have all your customers with one hoster… but really, if billing is 24/7 then they need to re-activate accounts asap otherwise they just alienate their customers.

What am I supposed to do with all my accounts suspended? Of course, I’m going to change reseller accounts once I get my data files back (oh and remember there are no daily backups on this server but that doesn’t get me a hosting charge discount… pay one day late, however, and you might end up going out of business.

Suddenly a dedicated hosting server deal looks attractive but then again exactly the same problems could occur. Your service provide needs to be reasonable. How about a warning email just before a reseller account gets suspended?

Do you see how things are going in the New World Order? Orwell 1984.

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