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This is a hostgator review posted by MsCrocodile on 05 February 2008

Hi

I researched hosts for well over a month at WHT and other boards with reviews of Hosts . I have PM’d peeps who have HG and many other hosts to get some feedback after reading all the horror stories of different hosts

Well so far it’s positive ( 3 weeks give or take ) and very happy i went with HG.

Chat was a breeze and came up pretty fast (Maybe waited 3 minutes for my session to start ) Ben F was great(My Chat guy )

Ticket system works even tho there were minor hic-ups which were taken care of in a timely manner in my view.Not with ticket system itself but my email address was wrong and you need the correct email to view tickets.So the ticket system works but you must have the correct email you signed up with not a alias even tho it has the same IP.

HG also set up my add on domains even tho i knew how to do that ..but hey Thanks anyway

Customer service is a plus..Everyone is very nice and willing to help .The Peer support forum is nice to have also and they have HG staff there checking in on the support thread that have tickets which is another plus.

I have another BIG problem which isn’t really HG’s fault and sent them a ticket hoping they can help me or else I’m dead in the water with my board. If they can bail me out with this i would be very grateful .

I’m off to post this post on WHT and other sites as I’m a pleased customer

Thanks HostGator ..So far it’s been a pleasure

MsCrocodile

Discuss this review in detail or sign up with hostgator hosting

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