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This is a hostgator review posted by webbpg on 14 February 2006

I’m not a happy customer - The reason is one of my sites 100site.com was banned from my reseller account because of a php script that apparently crashed the server. I understand if a script is causing a problem with a server than it should be disabled. I don’t have a problem with that.

But I do have a problem on how this was handled because I wasn’t giving no opportunity to correct the problem and instead this site 100site.com was simply banned.

Regarding 100site.com, I didn’t realize the counter/top hits script was going to crash the server. It’s not like I set out to crashed the server for the fun of it. I run over 20 sites on my reseller account with hostgator.com. I been using this script on the 100site.com since 2004 and never had a problem until now. But, I’m aware a PHP script at anytime can cause problems with a server and no 2 servers are the same, so that’s not the issue.

But the issue is as a reseller for Hostgator.com they should of simply suspend the 100site.com hosting account to protect the servers and than inform me by email of the problem along with options on how I could solve the problem. There was no need to banned this site from my reseller account because the simple solution would of just to discontinued using the php script once made aware there was a problem using it.

I did send an email to Brent, the person who banned the 100site.com detailing what I mention above and he did reply back in a timely matter. His email:

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