Host unlimited blogs, websites for $4.95 only with this web host

Hostgator is our recommended web hosting provider.

This is a hostgator review posted by ThirdRock on 14 March 2008

I placed a service ticket yesterday at 4:30pm because my site was down because of an error I made. I also used the chat system after the call was placed, and was told that an administrator would have to restore the backup. (I guess the chat system is just for, well chatting) In the initial ticket I authorized any charges that you would need to do.

I did not receive any response after that until 11:00 PM and I was asleep by that time. The response was for me to fill out a form authorizing you to charge me. MY SITE HAS BEEN DOWN AND NO ONE HAS A WAY TO ESCALATE A TICKET? When I woke up this morning at 4 AM I checked the email, filled out the form and still have not had my site restored and it is 8:00 AM.

I also read on another post that multiple replies puts your ticket to the bottom of the stack. When you have your policy and procedure meeting the person that thought that process up needs to bring donuts to the meeting to get anyone with business savy to swallow that.

Discuss this review in detail or sign up with hostgator hosting

This web hosting blog is proudly hosted with reliable Hostgator webhosting for only one cents through this hostgator coupon