Hostgator Review : Why Does Restoring SSL Functionality Takes So Long?

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This is a hostgator review posted by softwarecandy on 17 July 2008

This the second time (within about a month) that my web site’s SSL (AKA HTTPS) stops functioning, for now apparent reason.

I opened a ticket at 7:43 AM this morning. It is now 13:22 PM and… no response from HostGator support (yet). Needless to say, SSL functionality has not been restored.

What is going on? And why SSL that was installed successfully once, becomes dysfunctional on a monthly basis?

Please note that when I do move to a dedicated server (definitely in the plan), I will give highest consideration to the way a web host treats its shared hosting customers… There is no technical excuse for SSL to work better on dedicated servers than on shared hosting accounts.

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