Magento Hosting : Magento & PayPal still NOT fixed. Numerous flaws.

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This magento discussion was started by lisali on 30 June 2009

When using PayPal and Magento, the following problems occur:

-In the customer receipt and my receipt that PayPal sends via email, THERE ARE NO ITEMS LISTED under “Description”. That’s where both the customer and myself should see what has been ordered. I can only see the price. In the email Magento sends, the items are listed fine.

-The price shown in that email from PayPal is the TOTAL inc. postage, and is not broken down.

-Under “postage details” in the same email, it says “The seller hasn’t provided any postage details yet”.

-In the email that comes from Magento to the customer, it addresses the customer as “Guest”, and not by his name.

-In Magento admin, the bill-to and ship-to name are taken from PayPal and are NOT showing as “Guest”. However, once on the order details screen, under “Account Information”, it says “Customer Name: Guest” ?

-The order status in Magento says “processing” and does not change.

I have contacted PayPal and have talked to them about this. They have replied as below:

Unfortunately, this is an issue with the way Magento handles PayPal payments and not a PayPal issue.

If you check the features of the PayPal Express Checkout on our website:

https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content;_ID=developer/e_howto_api_nvp_r_DoExpressCheckoutPayment#id0848HK0A0HS__id089O00T0XY4

it describes the variables you should use to pass individual items and prices through as part of a transaction. So, you could send a batch order through like this:

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