Mail problem after restore?

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This is a cpanel question posted by paas on 23 October 2009

I did a restore yesterday for an account.

Is it possible, that after a restore, a client could have email-problems.
The client had problems to retrieve his mail via Outlook (pop3/imap).

After he recreated the account in Outlook the problem was solved.
Has this anything to do with the restore/webserver, or is it for sure a problem of the client?

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