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This web hosting discussion started by Jeff on 08 July 2008

Maybe this is the half empty vs. half full balance, but do the Planet’s new Alpha dedicated servers represent a slight drop in quality vs the previous generation of Planet Servers? Should there be a “middle class” server class?

http://www.theplanet.com/why-the-planet/ now says the network for non-fully-managed servers is now only covered by a 99.9% SLA vs. the Planet’s previous 100% SLA. Isn’t that something like 44 minutes of network infrastructure downtime per month now allowed for these servers vs. the 100% or credit of the previous generation Planet servers? That graphic also omits hardware replacement SLA entirely for the Alpha series putting that only on the Northstar side.

If “Alpha” is kind of the value series, I wonder if a new Total Control server breed is called for with fast, guaranteed hardware support, a 100% network SLA, and a 1-hour hardware replacement SLA but focusing on hardware and network perfection only and still leaving normal software management to the customer? Something between Alpha and the fully managed NorthStar (where I can’t even find mention prices, which makes me fear”if you have to ask you can’t afford it” maybe something aimed at the corporate market but leaving the little guys with slightly less than we had before here)

Discuss this at planet forums or get a dedicated server from theplanet.com for $50 only

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