Web Hosting : ftp setup with GoDaddy

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This web hosting thread started by fogofogo on 18 september 2008

I’m having a problem with FTP accounts that I have set up using Plesk on a dedicated GoDaddy server. I was able to set up the account ok, and was even able to connect via smartFTP (from outside the server). But when I tried to upload a file I got a 550 error…

227 Entering Passive Mode (//IPaddressremoved//).
COMMAND:> STOR /godaddy-solutions.txt
STATUS:> Connecting ftp data socket //IPaddressremoved//…
550 /godaddy-solutions.txt: Access is denied.
ERROR:> Requested action not taken (e.g., file or directory not found, no access).

I can’t even see the directory structure (httpdocs folders etc)

It looks like its a permissions setting. I tried GoDaddy support and after dealing with 10 different agents, all telling me to delete/add new accounts (which I did), I decided to try and get the answer elsewhere.

Has anyone had this issue before?

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