Web Hosting : username.tar.gz are not a cpmove file?

Hostgator and Bluehost are our best webhosts and godaddy.com is the best domain registrar.

This web hosting thread started by pueblosnet on 18 september 2008

I’m moving some accounts from another provider wich don’t allow users to make his owns backups, so I’m doing manually from the cpanel. The file I get it’s something like username-date.tar.gz

The problem it’s when I try to restore it in my server, I get “not user files found” because the .tar.gz file it’s like

.
and inside the folders

And it looks like to have the restore working have to be:

Discuss this at WHT or read more about bluehost and hostgator