Web Hosting : Which CRM or how do you handle your accounting ?

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This web hosting thread started by mdagdelen on 10 September 2008

We have been in business in 5 years. We are using quickbooks pro to handle the accounting and regular phone and email support for handle the technical issues.

We have been thinking in to evolve in a crm software to deal with all accounting/billing/support issues in harmony, and pursue the situations of the customers closely, pursue the marketing and sales in much more fashionable way. basically we would like to run the company in today’s standards to enable to grow and improvement in a better way.

We have reviewed goldmine so far.

But I need opinion from professionals like yourselves, that has been running successfull web hosting, application hosting, content delivery and such businesses.

What is the CRM package do u utilize for your business and why ? what are the benefits, or better saying, pros and cons ?

Or better yet, what is the most suitable CRM system for our kind of businesses ?

Thank you very much for all your feedbacks and recommendations.

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